JOSOOR Project (translates to Bridges in English) is a research study, funded by the Immigration, Refugees and Citizenship Canada (IRCC) and is implemented by the ACCT in partnership with the Canadian Arab Institute and York University's Centre for Refugee Studies to address the barriers that are associated with remote service delivery.
JOSOOR leverages technology to support remote service delivery.
JOSOOR informs the development of new approach that is centered on newcomer refugee women’s needs and preferences.
JOSOOR is from Community to Community
Why JOSOOR Project?
To minimize new layer of barriers for remote service delivery posed by Covid 19.
To overcome barriers due to lack of digital quality: Access to devices, digital skills, connectivity, language & literacy.
To expand our outreach to remote service delivery
To impower our clients to take informed choices and decisions during their process of settlement and integration in Canada.
Effective settlement and integration of newcomers to Canada.
- Understand the knowledge gaps behind the lack of access to information and technology.
- Identify technology platforms and mediums
- Build partner’s capacity
What is JOSOOR’s scope ?
Newcomer Refugee Women from Arab and Sun-Saharan Countries
Urban & Rural areas in Ontario
Dec 2021-Mar 2024 (28 months)
Testing a new Approach
How JOSOOR proceeds?
WHAT are JOSOOR’S Outcomes?
- Barriers associated with remote services are addressed.
- Technology platforms are identified.
- Technology capacity limitations are understood.
- A more effective new model than the existing models is developed.
Partners deliver responsive and coordinated settlement and community services
The Advisory Committee includes representatives of
Immigrant and Refugee Service Agencies
Local Immigration Partnerships (LIPS)
Academia/ Research Centers
Digital Literacy Experts
Refugee Women Representatives.
Humber College & TechServe To will carry out the digital training-curriculum
Advisory Committee roles and responsibilities
Provide guidance and advice on the overall project,
Provide feedback on the research design
Share best practices
Contribute to knowledge transfer
Support participants’ recruitment for the research